Shipping policy
1. Shipping Charges
- Domestic Shipping: We offer free shipping on all domestic orders within India.
- International Shipping: Shipping charges for international orders will be calculated at checkout based on the shipping address and weight of the package.
2. Shipping Time
- Domestic Orders: Orders are typically processed and shipped within 2-5 business days. Delivery time may vary depending on the shipping address and courier service.
- International Orders: International orders may take 7-15 business days to be processed and shipped. Delivery time may vary depending on customs clearance and other factors.
3. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided tracking number on the courier website.
4. Order Cancellation
- You can cancel your order within 24 hours of placing it. Please contact our customer support to cancel your order.
- If your order has already been shipped, you cannot cancel it. However, you can return it for a full refund (see our Return Policy for more details).
5. Shipping Address
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for incorrect or incomplete shipping addresses.
6. Shipping Carrier
- We use a reliable courier service to ship your order. The specific courier service may vary depending on your location.
7. Import Duties and Taxes
- For international orders, any import duties and taxes are the responsibility of the customer.
8. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact our customer support immediately. We will investigate the issue and take necessary steps to resolve it.